Warranty Policy

8Required Warranty Policy

1. MANUFACTURER WARRANTY

All products sold by 8Required carry only the warranty provided by their respective manufacturers.

8Required does not provide any additional express or implied warranty beyond that offered by the manufacturer.

2. PRODUCT AUTHENTICITY

8Required guarantees products supplied through its authorized and approved supply channels.

Any product that has been opened, altered, repackaged, mixed, contaminated, tampered with, improperly stored, or handled after purchase shall be excluded from warranty consideration.

3. WARRANTY CLAIM REQUIREMENTS

To submit a warranty claim, customers may be required to provide:

• Original invoice or receipt

• Vehicle information

• Product information

• Service records

• Installation records

• Product samples

• Photographs

• Maintenance history

4. INVESTIGATION OF CLAIMS

Warranty claims may require inspection by the manufacturer, supplier, laboratory, technical consultant, or independent expert.

8Required reserves the right to submit products for testing and analysis before considering any claim.

5. OIL ANALYSIS REQUIREMENT

Where engine, transmission, differential, or equipment damage is alleged, 8Required reserves the right to require independent laboratory analysis of the product before any claim is considered.

6. DEFECTIVE PRODUCT DETERMINATION

A product shall not be considered defective solely because a vehicle or component experiences mechanical failure.

The claimant must establish that:

(a) the product was defective when sold; and

(b) the defect directly caused the claimed damage.

Manufacturer findings shall be considered final for warranty purposes.

7. EXCLUSIONS

Warranty claims shall not apply where damage results from:

• Incorrect product selection

• Improper installation

• Contamination

• Misuse